Disclaimer

General Information

The information provided by VitalVue ("we," "us," or "our") on our website and through our software application (the "Service") is for general informational purposes only. All information on the Service is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Service.

Medical Disclaimer

VitalVue is a laboratory management system designed to assist with the administrative and organizational aspects of laboratory operations. It is NOT a substitute for professional medical advice, diagnosis, or treatment.

The software does not provide medical advice. All results, reports, and data generated or managed through VitalVue should be reviewed and interpreted by qualified healthcare professionals. Users should always seek the advice of their physician or other qualified health provider with any questions regarding medical conditions or test results.

Never disregard professional medical advice or delay in seeking it because of information accessed through VitalVue.

Professional Use Only

VitalVue is intended for use by qualified healthcare professionals, laboratory technicians, and authorized personnel only. Users are responsible for ensuring they have the appropriate qualifications, licenses, and authorizations required to perform laboratory operations in their jurisdiction.

No Warranty

UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SERVICE. YOUR USE OF THE SERVICE AND YOUR RELIANCE ON ANY INFORMATION ON THE SERVICE IS SOLELY AT YOUR OWN RISK.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Data Accuracy and Validation

While we strive to ensure the accuracy and reliability of VitalVue, users are responsible for validating all data entered into and generated by the system. Users should implement appropriate quality control measures and verification procedures as required by their laboratory protocols and regulatory requirements.

Local Data Storage

Important: VitalVue is a desktop application that stores all patient data, test results, orders, and reports locally on your laboratory's computer system. We do not store, access, transmit, or have any access to your patient information or laboratory data.

All patient-related data remains within your laboratory premises and under your complete control. The only information maintained on our servers is your subscription account details (name, email, organization name, and payment information) for billing and account management purposes.

Regulatory Compliance (India)

Users are responsible for ensuring their use of VitalVue complies with all applicable Indian laws, regulations, and standards, including but not limited to:

• Information Technology Act, 2000 and its amendments
• Digital Personal Data Protection Act, 2023 (DPDPA)
• National Accreditation Board for Testing and Calibration Laboratories (NABL) standards
• Laboratory accreditation standards (ISO 15189, NABL guidelines)
• Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations
• Biomedical Waste Management Rules
• Clinical Establishments (Registration and Regulation) Act

AI-Powered Features

VitalVue includes AI-powered analytics and insights features. These features are designed to assist and support decision-making but should not be relied upon as the sole basis for clinical or operational decisions. All AI-generated insights should be reviewed and validated by qualified professionals before being acted upon.

Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by VitalVue. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Limitation of Liability

In no event shall VitalVue, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

Changes to This Disclaimer

We reserve the right to modify or replace this Disclaimer at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about this Disclaimer, please contact us at: